Shipping and Payments Policy


Welcome to the DADYMINDS Company! We are committed to providing you with a seamless and secure shopping experience. To ensure clarity and transparency in your transactions, please read our Shipping and Payments Policy carefully.


Shipping Information

1. Processing Time:

   - Orders are typically processed within 2-5 business days from the date of purchase. This may vary during peak seasons or due to exceptional circumstances, but we always strive to get your order to you as quickly as possible.

2. Shipping Methods:

   - We offer several shipping options, including standard and expedited delivery. The available methods and associated costs will be displayed at checkout. You can select the one that best suits your needs.

3. Shipping Destinations:

   - We currently offer shipping to addresses within [Location to be displayed per project]. If you're outside these areas, please contact our customer support for alternative options.

4. Shipping Times:

   - Estimated delivery times vary depending on the chosen shipping method and your location. Please refer to the shipping options at checkout for specific delivery estimates.

5. Order Tracking:

   - Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.

6. Shipping Charges:

   - Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping charges will be displayed at checkout.

7. Customs and Import Taxes:

   - If you are ordering from outside the US (or one of our production countries) and your order is subject to customs fees, taxes, or import duties, you are responsible for covering these additional costs. We recommend checking with your local customs office for specific information.


Payment Information

1. Payment Methods:

   - We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), Remitly per request, and Payoneer for company orders. We use secure payment gateways to protect your financial information.

2. Currency:

   - All prices on our website are displayed in USD. If you are ordering from outside US, your payment provider may apply currency conversion fees. Please check with your payment provider for details.

3. Payment Security:

   - We take your payment security seriously. Our website uses encryption technology to protect your personal and financial information. Rest assured that your data is safe with us.

4. Order Confirmation:

   - After successfully placing an order, you will receive an order confirmation email. This email will include a summary of your order, including the total amount paid.

5. Order Cancellation:

   - If you need to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be cancelled.

6. Payment Disputes:

   - In the event of a payment dispute or unauthorized transaction, please contact our customer support immediately. We will investigate and resolve the issue promptly.


Contact Information

If you have any questions or require further clarification regarding our Shipping and Payments Policy, please don't hesitate to reach out to our customer support team:

- Email: info.dadymindsltd@gmail.com

- Phone: +250783936579

Thank you for choosing the DADYMINDS Company. We appreciate your trust in us and look forward to serving you with the highest level of customer satisfaction. Happy shopping!